服务员:
Good evening. Housekeeping Department. How can I help?



晚上好,这里是客房部。有什么可以为您效劳的?
客人:
Yes,I am Rose Millar,in Room 222. I’ve just checked in.



是的。我是222房间的Rose Millar,刚刚入住。
服务员:
Is everything all right in your room?



您的房间就绪了吗?
客人:
No,it’s such a mess. The pillowcases are stained,and the bathtub is dirty.



没有,简直是一团糟。枕套上有污渍,浴缸还是脏的。
服务员:
I am terribly sorry to hear that,madam. A cleaner will be sent at once.



很抱歉听到这些。我会马上派清洁工去打扫。