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露西:
Good morning. Jixiang Trading Company. How can I help you? 
早上好,吉祥商贸公司.有什么能帮忙的吗?
麦克:
This is Tianming Limited.
这里是天明有限公司.
露西:
How do you spell your company name, sir?
怎样拼写你公司的名称,先生.
麦克:
T-i-a-n-m-i-n-g. I want to ask about our goods which we made. This was over three weeks ago, and we haven`t received anything at all yet.
T-i-a-n-m-i-n-g.我想询问我们商品的事情.它在三星期前发出了,但我们还什么都没收到.
露西:
I`m sorry, sir. When did you send in your order?
对不起,您什么时候的订单?
麦克:
September 10th.
9月10号.
露西:
What was the order for?
订购的内容是什么?
麦克:
Ten computers.
10台电脑.
露西:
Didn`t you receive any acknowledgement from us?
您收到我们的确认信吗?
麦克:
Yes, we got a letter but the computers haven`t arrived.
是的,但计算机没到.
露西:
Could you please give me your order number? That`s the number in the top right-hand corner of our letter.
您的订单编号是多少? 号码在信的右上角.
麦克:
It`s11325.
是11325.
露西:
Yes, I`ve got it on the screen now. The equipment was dispatched yesterday and should be with you later today or tomorrow.
是的, 我在屏幕上找到了.设备已送出,今天或明天就可收到.